to Questions Our Visitors Frequently
How do we get to Villa Luna Kuku from
service is readily available at the
You may also provide us with your
flight information ahead of time and
we can arrange transportation for
you (you will need to pay the driver).
The driver will be outside the airport
holding a sign that reads Villa Luna
Do we need to
rent a car?
It is not necessary, due to the fact that taxis are plentiful
and readily available.
Does your rental rate include service staff?
staff is included with your rental
and their only purpose is to pamper
The list of the service personnel
is integrated by the following:
• Bar man
Other services are available and have
additional cost such as the maseusse.
What is the reservation procedure?
The following is the schedule of
payments to reserve the Villa:
30% of rental total at the moment
20%, 60 days before expected arrival
of your party at the Villa
50%, 30 days before expected arrival
What is the minimum stay?
high season, 7 nights, and during
low season, 4 nights is the minimum
Are children allowed?
The house is not designed for small
Children 12 years or older will thoroughly
Is there security at the villa?
Villa Luna Kuku is located
within a private, secure, gated community.
How far away is the beach?
small private beach is located on
the property, 300 yards from the Villa.
There are two beautiful beaches across
the bay, Playa La Ropa and Playa Las
Gatas, which you can reach by taxi
or water taxi.
Are foods &
beverages included with the rent?
Our staff will take you shopping or
do the groceries shopping for you.
You will need to pay for your groceries
Can we order snacks
and drinks to be prepared for our
Yes. Upon request our staff will have drinks and
snacks prepared for your arrival and
the charge will be added to your account.
we place a grocery order?
staff will take you shopping or do
the groceries shopping for you. You
will need to pay for your groceries
the Villa Luna Kuku have Internet
service and Cable TV?
Yes, there’s internet
access and cable TV in all rooms with
American and international programming.
my cell phone work in Zihuatanejo?
Before departing your country
of origin, find out if your cell phone
will work in Zihuatanejo with the
cell phone operator.
Either way, we provide a phone service
for you (additional cost) and recommend
Can we use credit cards in Zihuatanejo? What type of
currency is generally used? What about
Credit cards are only accepted
in established stores and restaurants.
Some places accept US dollars. We
recommend that you change dollars
to pesos to avoid inconveniences.
Some places accept traveler's checks
and some don't. ATM's are available
are NOT allowed in the Villa under